FAQ
If you’re looking for a beautifully curated vacation apartment in Dubai, Lys Holiday Homes is your trusted partner in short-term rentals.
Have a look to our Frequently Asked Questions to find your answers.
Holiday Home Rental
What is a holiday home?
A holiday home is a fully furnished property available for short-term stays offering the comfort of a home with the convenience of hotel-style services. At Lys Holiday Homes, our apartments and villas are DTCM-licensed and designed for both leisure and business travelers.
How do I book a property with Lys Holiday Homes?
You can book directly through WhatApps or by contacting our reservations team. We also list our properties on trusted platforms such as Airbnb, booking.com…
What’s included in my booking?
All Lys Holiday Homes come fully equipped with:
✅ Fresh linens and towels
✅ Kitchen essentials and appliances
✅ High-speed Wi-Fi and Smart TV
✅ Air conditioning
✅ Utilities and maintenance
✅ 24/7 guest support
Is housekeeping included?
Yes, cleaning is included before your arrival. Additional housekeeping services can be arranged upon request for an extra charge.
Are your properties licensed?
Absolutely. All Lys Holiday Homes are DTCM (Dubai Tourism) licensed and meet all government regulations for short-term rentals in Dubai.
What’s the check-in and check-out time?
Check-in: 3:00 PM | Check-out: 11:00 AM
Early check-in or late check-out may be available depending on availability please contact us in advance.
Is there parking available?
Yes. Most of our properties include at least one private parking space. Details are listed in each property’s description.
Can I cook in the apartment?
Of course! All our holiday homes come with a fully equipped kitchen, including appliances, cookware, and tableware.
What if something goes wrong during my stay?
Our 24/7 guest support team is always available via phone, WhatsApp, or email to assist with any issues, from maintenance to emergencies.
Are pets allowed?
Some of our properties are pet-friendly. Please check the listing details or contact our team to confirm before booking.
Let’s get in touch
Whether you’re looking for a beautifully curated holiday home in Dubai or a professional team to manage your property, Lys Holiday Homes is your trusted partner in short-term rentals. We’re here to help.